Proactive Database Support Tailored to Your Business Needs

We offer proactive database support for MySQL, MongoDB, and PostgreSQL, including hotfixes, troubleshooting, performance tuning, and critical patching with defined SLA response times.

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Technologies we provide the service

MySQL

Delivering expert support for MySQL, including performance tuning, configuration optimization, and timely patch management to ensure seamless database operations.

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MongoDB

Offering expert MongoDB support, including proactive monitoring, query optimization, and secure backups to ensure high performance and reliability.

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PostgreSQL

Specialized PostgreSQL support focused on troubleshooting, performance tuning, and critical patching to keep your database running efficiently.

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What’s Included
in the Service

Our DBA support services include hotfixes, proactive monitoring, configuration optimization, critical patching, secure backups, and performance tuning.

Hotfix and Troubleshooting Support

Immediate resolution of critical database issues, ensuring minimal downtime and optimal performance.

Proactive Database Support with SLA Definitions

Continuous monitoring and support for MySQL, MongoDB, and PostgreSQL, with defined SLAs for rapid response times (P1 - 30 mins, P2 - 90 mins, P3 - 24 hrs).

Configuration and Optimization Support

Tailored configuration and performance optimization to enhance the efficiency of your database systems.

Manual Updates and Critical Patching Support

Timely and secure updates and patches to maintain database health and security.

Backups and Recovery Assistance

Reliable backup solutions and quick recovery assistance to safeguard your data and ensure business continuity.

Enhanced Security and Performance Tuning Assistance

Comprehensive database security solutions and performance tuning to prevent vulnerabilities and improve database efficiency.

Our Process

Our process involves proactive monitoring, timely troubleshooting, tailored optimization, and secure backup management, ensuring efficient database performance and minimal downtime from start to finish.

Incident Identification and Prioritization

Our team identifies the nature and priority of the database issue to determine the best course of action.

Mydbops Personalized assessment for database needs

Rapid Response and Troubleshooting

We respond quickly to troubleshoot and resolve database incidents based on SLA definitions.

Performance Review and Recommendations

Our experts review database performance, analyze metrics, and provide actionable recommendations.

Continuous Optimization & Monitoring by Mydbops

Post-Incident RCA and Documentation

We deliver a detailed RCA report and document steps to prevent similar issues in the future.

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Our Clients have a lot to tell about us

Discover What Our Clients Say About Our Database Expertise

Mydbops has been a reliable DBA partner for our production database, supporting our growing traffic with monthly optimization reports, query tuning, and automated backups.

Henry Suryawirawan

VP of Engineering

Mydbops has been instrumental in enhancing the stability and disaster recovery of our critical services, supporting over 100,000 customers across Spain and Europe. They’ve ensured smooth 24/7 operations despite massive transaction volumes and high concurrency.

Teresa

Product Owner of Hosting & Email

Exceeded all expectations! Mydbops team performed our migration in just 24 hours (where others had quoted this as a 2 - 4 week project). Their fees were the lowest by far, and their skill set, performance, quality, etc. are unmatched! We will be retaining this team for ongoing 24/7 server monitoring and support.

⁠Anthony Peck

Co- Founder & CTO

Mydbops team did a very detailed and thorough analysis of all MySQL DB clusters and came up with phased recommendations on cost optimization. Impressed by documentation they did for the whole process and seamless execution without any production impact.

Shital Mehta

Chief Architect

Mydbops really helped us scale 20X times in a very short span. They are really good at Database Optimization, Security and Maintenance. Above all, their attitude towards owning up client’s problems and treating them like theirs is absolutely mind blowing. Highly recommended.

Abhishek Ravi

CIO

For more than a year, the strong database team at Mydbops has supported Shiprocket. Working around the clock, we need help 24 hours a day, seven days a week. Mydbops efficiently provided this at all times. For organisations at all levels, highly recommended.

Sunil Kumar

CTO

The Mydbops team has done a great job at optimizing our database. They managed to reduce our query times from seconds to milliseconds adding tremendous value. Highly recommended for query optimization

Lovepreet Singh

Infrastructure Engineer

What Do You Get
from Our Service

With our DBA support services, you get optimized database performance, rapid issue resolution, enhanced security, reliable backups, and detailed insights, ensuring seamless operations and data protection